Sales Operations Team Lead
Mate academy is an EdTech startup with a gamified, AI-powered LMS platform where people learn IT specialties.
đ Weâve successfully launched in Poland and Brazil, and weâre just getting started.
đ¤ 5000+ graduates have landed their first IT jobs after only 4 months of training.
Weâre looking for a Sales Team Lead with a proven track record in personal sales and building successful sales processes â now ready to grow in operational sales management.
If you bring strong attention to detail, sharp analytical skills, and team leadership, we should definitely connect đ
Your Tasks:
- Sales operations, team management, and development
- Working with sales scripts/techniques and assisting Sales Managers to improve their conversion rates
- Creating revenue-generating A/B experiments (promotions)
- Evaluating, improving, and optimizing current processes (CRM/docs/dashboards)
- Development of new policies
- Tracking key metrics and conducting in-depth analysis of data
- Close collaboration with the Marketing and Finance departments to ensure coordinated business growth.
About You:
- 2+ years of proven experience in B2C sales or telesales, later shifting towards operational processes in sales
- Over 1 year in a management role, leading teams of 5+ people
- Proven success in developing and optimizing sales processes that deliver outstanding results
- Foundational solid skills: strategic, analytical, and abstract thinking
- Excellent problem-solving skills
- Proficiency in Excel / spreadsheets / dashboards
- Demonstrated ability to build trusting relationships with stakeholders and partners at different levels
- Approach work with curiosity and demonstrate high ownership, attention to detail, proactivity, and perseverance
- Upper-intermediate level or higher proficiency in English
- Open to working from the office 3 times a week (near Olimpiiska)
We offer:
- Your voice matters! You wonât just follow a plan, youâll help make it
- A no-bullshit culture with 0% bureaucracy
- A team that shares knowledge and isnât afraid to make mistakes
- The top EdTech product in Ukraine
- Competitive salary, regular reviews
- Unlimited paid vacation, no-hassle sick days
- English courses and learning budget
- Apple equipment
- Pet-friendly office in central Kyiv with shelter
- Company-paid lunches
- Relocation bonus
Your team: Our structure includes 25+ sales specialists, and we operate in the Ukrainian, Polish, and Brazilian markets. Youâll have the opportunity to build your own team of 8+ people.
- Department
- Sales
- Role
- Sales Manager
- Remote status
- Hybrid
- Employment type
- Full-time

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